Billing Information

Thank you for choosing Abbeville Area Medical Center for your healthcare needs! Our Business Office Staff is available from 8:30am to 5:00pm Monday through Friday to answer your questions and concerns and to provide a convenient location for paying bills in person. If you have any questions or need assistance, please feel free to call. If you would like a copy of your bill, we’ll be happy to send you one. We will return phone messages within 24 hours.

To Pay Your Bill Online:

Click here

Billing Inquiry Phone Number:

(864) 366-5011

Please send billing inquiries to the address below

Abbeville Area Medical Center
Post Office Box 887
Abbeville, South Carolina 29620

Please send payments to the following address:

Abbeville Area Medical Center
Post Office Box 887
Abbeville, South Carolina 29620

Billing…

It’s always a good idea to make sure that you know the terms of your insurance coverage. This will help you understand the hospital's billing procedures and charges. If we have a question about your insurance coverage, a Financial Counselor will contact you or a member of your family while you are here if information is needed to process your claims.

If You Have Health Insurance…

We will need a copy of your identification card. We may also need the insurance forms, which are supplied by your employer or the insurance company. You will be asked to assign benefits from the insurance company directly to the hospital.

Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan's requirements are not followed, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your healthcare plan and their services may not be covered.

Our staff will file a claim with your insurance company as soon as possible following your discharge. Follow-up will begin 30-days after the claim is submitted. We will give all necessary information to your insurance company so that they can decide whether or not they will pay for your claim. You will be expected to make full payment of the account balance if insurance fails to pay timely or denies payment, and of your self-pay portion.

If You Are Covered by Medicare…

We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. You should be aware that the Medicare program specifically will not pay for certain items and services, such as cosmetic surgery, routine services, and personal comfort items. Certain outpatient diagnostic tests are only covered by Medicare when the ordering physician reason for the test meets Medicare's definition of medical necessity. Deductibles and co-payments also are the responsibility of the patient.

If You Are Covered by Medicaid…

We will need a copy of your Medicaid card. Medicaid also will not pay for certain services. Please contact your case manager for specifics about the services for which Medicaid will and will not pay.
If you have applied for Medicaid, you will need to sign a “promissory note” or a “patient financial information” letter that states you will pay your bill should your card not be approved. Please inform the hospital of the date you applied for Medicaid.

Your Hospital Bill…

The hospital will submit bills to your insurance company and will do everything possible to speed the processing of your claim. However, you should remember that your policy is a contract between you and your insurance company and you have the final responsibility for payment of your bill. We have several payment options available to assist you in paying your bill.

Your bill reflects all of the services you receive during any hospital stay or for any outpatient services. You may have certain tests or treatments in the hospital, and may receive a bill from physicians you did not see in person. These bills are for the professional services these doctors performed while you were a patient – i.e.: diagnosis of your problem and interpretation of your test results.

If You Have No Insurance…

If you do not have insurance, you will be expected to make payment or payment arrangements through the Business Office prior to registration unless the treatment is an emergency. You will need to sign a “promissory note” or a “patient financial information” letter that states you will pay your bill should your card not be approved. Otherwise, your registration may be postponed in cooperation with your physician.

At Abbeville Area Medical Center, a financial counselor is on staff to confidentially discuss payment arrangements with you or a member of your family. We accept cash, check, or credit card including Mastercard, Visa, Discover, or American Express. We will assist you in applying for Medicaid and Charity Care.

Workers Compensation/Auto Accidents…

Claims made for auto accidents or accidents at work can be accepted and billed only if the company or the insurance carrier guarantees payment. If a lawsuit is pending, the patient must assume the financial responsibility and make payment to the hospital prior to the settlement of the case.

Click here to see answers to frequently asked questions about billing & insurance.