 My name is Andi Mills and I was at your facility recently having a stress test. I am blind and I have a Guide dog named Mr. Tibbs. Every time I have been to your facility, everyone has been so kind to me and so accepting of Mr. Tibbs and I wanted to let you know how much I appreciate the level of professionalism I have experienced from all the staff of AAMC. From the emergency staff that have assisted and treated me when I got my insulin pens mixed up and took too much of the wrong insulin, to the receptionists during routine visits, I have experienced nothing but a caring and compassionate attitude.
Sherrie Dansby, RN, and Michelle Stancil, RN, from the stress clinic and Diana Elliott RT(RN) and Jeremy Rogers RT (RN) were the ones that took care of me and conducted my recent stress test. Mr. Tibbs was lying under the table as the images were being shot for the resting portion of my test. It took around thirty minutes to complete. I was raised up too high on the table for Mr. Tibbs to see me, so every ten minutes or so, he would gently jump up to check on me. As soon as I told him that I was alright, he would lie back down for awhile and check on me again later. Diana was able to get this shot. It has been said that “a picture is worth a thousand words,” and I certainly believe this one is. I am so thankful for AAMC and the wonderful medical team that is available to me there. Melanie Seigler and everyone from the Diabetic clinic and Dr. Ceraldi and his team that did my colonoscopy have won a place in my "hero's" review as well. I can't begin to name them all, and I hope they forgive me if I left anyone's name out. People are always ready to complain and too few are willing to speak up for the best in others. Few people know how bonded a disabled person and their service dog become. The best medicine in the world is to have our canine companions close to us during these times and the cooperative attitude of the medical staff of AAMC help make that possible for us.
With warmest regards and my deepest appreciation,
Sincerely,
Andi R. Mills and Mr. Tibbs
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